Summit Sportify
Camping Gear
Outdoor Apparel
Fitness Equipment

Frequently Asked Questions

  1. What payment methods do you accept? We accept major credit cards, including Visa, Mastercard, American Express, and Discover, as well as PayPal and other secure payment methods.

  2. How long will it take to receive my order? Shipping times vary depending on your location and the shipping method selected at checkout. Orders are typically processed and shipped within 1-2 business days. You will receive a shipping confirmation email with tracking information once your order has been shipped.

  3. Do you offer international shipping? Yes, we offer international shipping to select countries. International shipping rates and delivery times may vary depending on your location and customs regulations. Please note that additional customs fees, duties, and taxes may apply to international orders.

  4. What is your return policy? We want you to be completely satisfied with your purchase. Eligible items may be returned within 30 days of delivery for a refund or exchange. Please see our Returns page for more information on our return policy and how to initiate a return.

  5. How can I track my order? Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your shipment using the provided tracking number.

  6. Do you offer bulk or wholesale discounts? Yes, we offer discounts for bulk or wholesale orders. Please contact our customer service team for more information on pricing and ordering options.

  7. Can I cancel or modify my order after it has been placed? Once an order has been placed, it cannot be modified or canceled. However, you may be able to return the item(s) for a refund or exchange once you receive them. Please see our Returns page for more information.

  8. Are your products covered by a warranty? Yes, many of our products are covered by a manufacturer's warranty. Please refer to the product description or contact our customer service team for more information on warranty coverage and terms.

  9. How can I contact your customer service team? You can contact our customer service team by email at [insert email address] or by phone at [insert phone number]. Our team is available to assist you Monday through Friday, from [insert hours of operation].